FAQ

What is Zeno.PM and how can it help my business?

Zeno.PM is a SaaS-based Project Portfolio Management (PPM) and reporting tool that helps organisations prioritise, manage, and execute projects. It ensure projects are aligned with organisational goals, optimises resource allocation, reduces risk and enhances the likelihood of successful project outcomes with comprehensive management of core project data (deliverables, timelines and financials). Zeno.PM is a single source of truth and trusted repository for all your project, program and portfolio data.

 

How will Zeno.PM help me manage multiple projects efficiently?

Zeno.PM provides a centralised platform for project planning, tracking, and collaboration. It helps you prioritise projects, allocate resources effectively, monitor progress in real-time, and make data-driven decisions. This leads to improved project efficiency, reduced risks, and better overall project outcomes.

 

How is Zeno.PM different than other tools?

Zeno.PM offers a unique combination of features designed specifically for comprehensive project portfolio management for users of all project management maturity and capability. We understand people have a wealth of tools at their disposal for daily task management, but a simple tool that pulls it all together is key for looking across the enterprise. Zeno.PM offers a simple user interface and menu structure that compliments advanced analytics, customisable workflows and forms, and an extensive reporting suite.

 

Is my data secure?

Yes, we prioritise the security and compliance of your data. Our SaaS PPM platform follows industry best practices for data encryption, access controls, and undergoes regular security audits and penetration testing. We also adhere to relevant data protection regulations to ensure the confidentiality and integrity of your information by offering hosting solutions aligned to data sovereignty requirements.

 

You have AI embedded in the tool – is it safe and can I control it?

Yes, we strongly believe in the benefits of AI for enhancing the quality and completeness of project data. Zeno.PM has configuration options that allow you to turn it off completely or control how much of your data you send out to ChatGPT as part of your query.

 

Can Zeno.PM scale with our business as it grows?

Absolutely. Zeno.PM is designed to scale with your business. Whether you’re a small team or a large enterprise, our platform accommodates the increasing complexity and volume of your projects, ensuring that it remains a valuable asset as your business expands.

 

How user-friendly is Zeno.PM, and what kind of training is available for my team?

Zeno.PM is designed with user-friendliness in mind by a team that have many years’ experience in the management and delivery of projects. We provide intuitive interfaces and offer comprehensive training materials, including tutorials, documentation, classroom training and ongoing customer support. Our goal is to make onboarding as smooth as possible for your team increasing the time-to-value for all users

 

What level of customer support do you offer, and how can we reach your support team?

As a small company we take pride in our customer support. Our support team is available to assist you through various channels, including email and phone support. We strive to provide timely and helpful responses to ensure a positive experience for our users.

 

Can Zeno.PM be customized to fit our specific business needs and industry requirements?

Yes, Zeno.PM is highly customisable to adapt to the unique needs of your business and industry. We understand that different organisations have different requirements, and our platform can be tailored to meet specific workflows, organisational structures and project management frameworks.

 

What are the pricing plans and how does billing work?

Our pricing plans are designed to be transparent and flexible. We offer different subscription options based on the size and needs of your organisation. Billing is typically done on a monthly or annual basis. We provide detailed information about our pricing structure and what is included. You can move between pricing tiers at any time and we offer a 14 day “no questions asked” money back guarantee if you are not happy after subscribing to one of the paid tiers